MaintenanceSite ™ – Essential Maintenance Solution

As a leader of life-cycle solutions for critical equipment management, Horizonline’s MaintenanceSite™ gives you the information you need to make better decisions, increase efficiency and reduce your costs while managing the operating and maintenance life-cycle of your organizations critical equipment.

We understand your need for seamless coordination, unquestioned reliability, and 24/7/365 up-time – all at a cost that keeps your enterprise competitive. You cannot afford to let the management of your infrastructure assets be left to disparate information systems and uncoordinated decision making – and that is where MaintenanceSite delivers.

MaintenanceSite allows you complete visibility into the operation of your facilities mission critical assets, seamless communication among all authorized parties regarding essential activities (ranging from scheduling maintenance to emergency and disaster recovery situations), and unprecedented control options for tracking open issues and monitoring tasks.

The MaintenanceSite Advantage:

  • Streamline program management by defining, tracking and reporting on the real time execution of maintenance activities.
  • Directly monitor and manage the performance of multiple service vendors.
  • Efficiently report maintenance event status in real time to clients.
  • Seamlessly coordinate between geographically diverse locations.
  • Measure adherence to service level agreements with sub-contractors and compliance with maintenance contracts.
  • Support a program with a continuously improving platform that is economically and efficiently implemented.
  • Identify strategic opportunities through dashboard enabled visibility down to the equipment level.

Maintenance Management:

Maintenance Scheduling
Used to manage the end to end fulfillment process for contracted maintenance and support services. Plan, schedule and track results for all maintenance related activities.

Work Order Management
Used to manage the end to end fulfillment process for contracted maintenance and support services. Plan, schedule and track results for all maintenance related activities.

Emergency Service Response
Used to manage the end to end fulfillment process for contracted maintenance and support services. Plan, schedule and track results for all maintenance related activities.

Document Management:

Proactively and cost-effectively manage the storage, retrieval and security of your critical asset maintenance records and historical documents, as well as manage multiple document versions and easily relate them to system events and assets.

Asset Management:

Tracking and Reporting
Streamline program management by defining, tracking and reporting on the real time execution of maintenance activities.

Asset/Equipment Management
Used to track and allocate physical assets on your service contracts. Integrates critical asset management, maintenance management and document management in a single easy-to-use interface.

SLA Compliance:

Compliance
Measure adherence to service level agreements with sub-contractors and compliance with maintenance contracts.

Additional Key Functions:

Site Coordination
Eliminate scheduling conflicts, coordinate between geographically diverse facilities and increase visibility into common problems.

Monitor and Manage
Directly monitor and manage the performance of multiple service vendors. Efficiently report maintenance event status in real time to clients. Seamlessly coordinate between geographically diverse locations.

Customer/Tenant Management
Used to manage requests and allocation of resources to complete tasks and communicate results.

Powerful Dashboard:
Identify strategic opportunities through dashboard-enabled visibility down to the equipment level in different geographic locations across the portfolio.

Visibility and Access:
Efficiently coordinates information updates, visibility and workflows not only among internal staff and senior management, but also vendors and customers via secured remote access.

Got Questions?

Our team of customer service professionals are standing by to answer your product related questions. At Horizon Line, your needs are our top priority. Contact us:

P (904) 425-2746
F (904) 619-6549
Toll Free: 1-888-301-8457
Sales@horizonlinetech.com

"Now that people within the organization and across different divisions are finding out about the tool, everyone wants to jump on the HorizonLine bandwagon! We love the tracking and reporting capabilities and it's allowed us to truly make strategic decisions based on facts rather than speculation."

Tech Ops Manager, Digital Realty Trust



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